HAD A CHANGE OF HEART OR NEED TO EXCHANGE?
If you are not completely satisfied with your purchase, we will gladly offer a full refund for all returns accompanied by a Juliska receipt for up to 45 days from the date of purchase. A merchandise credit will be issued for returns made without a receipt (only for items purchased from the Juliska Flagship Store or juliska.com) for up to 90 days. All returns must be in resalable condition and in original packaging. Applicable refunds are on merchandise only (not shipping or gift wrap). Items purchased online may not be returned or exchanged at your local Juliska retailer. All sale items are final sale.
SHIPPING BACK TO US?
For your security and peace of mind when shipping back to us, we strongly advise using a professional packing service and insuring your shipment as we cannot be responsible for items damaged or lost in transit. The cost of return freight and insurance is your responsibility. Please allow up to 10 business days for us to receive and process your return.
To ensure your return gets into the right hands for swift resolution, please email firstname.lastname@example.org to receive a return authorization code. Once you receive this code, please write it on all boxes, and include a detailed packing list for all items you are returning.
Attn. Web Returns
11 Forest Parkway
Shelton, CT 06484
Tel: 203 316 9118