HAD A CHANGE OF HEART OR NEED TO EXCHANGE?
If you are not completely satisfied with your purchase from juliska.com, we will gladly offer a full refund for all returns, after we've issued a return authorization, for up to 45 days from the date of purchase.
Before items can be returned, a RETURN AUTHORIZATION must be requested by emailing email@example.com (customer service). All returns must be in resalable condition, in original packaging, and have the return authorization number (plus reason for return) with the shipment to generate a refund. We cannot issue a refund for anything returned without a Return Authorization. Applicable refunds are on merchandise only (not shipping) . Items purchased online may not be returned or exchanged at your local Juliska retailer; items purchased at another Juliska retailer cannot be returned at Juliska.com. Post-Purchase Price Adjustments - Juliska.com does not offer credit for the difference between the price you paid and a promotional price. All sale items are final sale.
SHIPPING BACK TO US?
For your security and peace of mind when shipping back to us, we strongly advise using a professional packing service and insuring your shipment as we cannot be responsible for items damaged or lost in transit. The cost of return freight and insurance is your responsibility. Please allow up to 15 business days for us to receive and process your return.
To ensure a refund, and that your return gets into the right hands for swift resolution, please email firstname.lastname@example.org to receive a return authorization code.