Return Policy

We are happy to accept a return of your juliska.com purchase within 60 days of your purchase date with the below policies in effect. Please read carefully so your expectations are in line with our policies and there are no surprises.

Product Care, Wear & Tear Policy:
• While many of our products are made of durable materials, their special designs often make them delicate in nature as they can break or be damaged. We are not able to replace or take returns on any items that are broken, chipped or damaged due to regular wear and tear. Our products should be treated and cared for as outlined on our Product Care page.
We Accept Returns for Juliska.com Purchases Only:
• We are unable to accept returns without a proof of purchase (juliska.com order # or packing/gift slip).
• We are unable to accept returns for purchases from Juliska re-sellers (Boutiques/Bloomingdales/Neiman Marcus/etc.) Please contact the retailer directly.
Return Condition:
• Return condition must be unused with all original components and in the original packaging.
Return Shipping:
• Return costs are the responsibility of the shipper. Juliska does not pay for return shipping.
Sale Items:
• Sale Items are final sale and are not returnable.
Refund & Merchandise Credit Policy (for eligible returns):
• For returns within 30 days of purchase, a refund will be honored for the products less the shipping charges. Refunds are credited to the original form of payment.
• For returns 30-60 days from purchase, you are eligible to receive a Juliska.com merchandise credit for the product(s), less the shipping charges.
• A gift card code will be issued for any returned items received as a gift that were purchased from Juliska.com (please provide the gift giver’s name and address for verification). Gift cards cannot be redeemed for cash and cannot be replaced if lost.
• After 60 days from purchase, we are unable to accept returns.

If eligible for a return, please follow the steps below to use our online returns feature.
• Email web@juliska.com to request a return authorization
• Select eligible items to return and tell us why you're returning them
• Be sure to put Return Authorization number on your box and shipping label
• Pack up your item(s)
• Drop off at any UPS store