Hugs & Dishes Club FAQs
How do I join the Club?
You will automatically be enrolled in Juliska's Hugs & Dishes club when you create a Juliska account or log into an existing account. You do not need to sign up separately to join!
How do your tiers work?
We have three tiers: 1) Berry Good, 2) Berry Great, and 3) Berry Fabulous. Once you have a Juliska account, you are automatically in the Berry Good tier just for signing up. Cheers!
The day you sign up for an account is considered your “anniversary date”. You will have 1 year (365 days) to reach the next tier. Once you reach a new tier, you'll have 1 year with those benefits.
Our tiers are based on the amount of money spent annually and each tier has new perks to unlock. *Active enrollment is required to receive benefits.
How do I collect Hugs & Dishes points?
There are several ways to collect points, including but not limited to:
Will my past purchases count?
You will only be able to collect points for purchases made after March 31, 2023. However, as a welcome gift, you will begin in the tier that reflects any purchases you made in the year prior to our program launch (between March 31, 2022 and March 31, 2023). Meaning, you may already be in our Berry Great or Berry Fabulous tier. Cheers!
How do 'points for dollars spent' work?
You will earn 1 point for each dollar spent - or more depending on the tier you are in. For example, once entered in the Berry Great tier, each dollar spent will earn you 1.25 points. Points are awarded on the subtotal of the order (after discounts, gift cards, and before taxes).
How do I redeem my points for a reward?
During the checkout process, log in and select "redeem points." You can log in by clicking on "account" in the top right corner and signing in, or by creating a new account. Once you are logged in, you will be able to redeem your available points during the checkout process as long as you:
I forgot to sign in. Will I still collect points?
If you forgot to sign in when placing your order, don’t fret! Your points will be added to your account based on the email address used at checkout.
I forgot to add my reward at checkout. Can I add it after I've ordered?
If you forgot to add you gift reward at checkout, please contact us at email@example.com with your order number, account email and reward details. We will check your account and work to find the best solution for you.
Do you have a referral program? How can I dish this news to my friends?
Like a good dinner party, the more the merrier! Refer your friends and earn 50 points for each successful referral. A referral is successful when you send a new customer to Juliska.com using your referral link and they make a purchase.
When are birthday points awarded?
Your birthday points are added on your birthday. (We do love to make an occasion of things!) If you sign up and enter your birthday within the 30 days prior to your actual day of birth, they will appear on the 31st day and then on your actual birthday going forward.
When do my points rollover?
Your points will rollover 1 year (365 days) after the first day that you enter a tier.
Why did I lose points?
Points may be deducted for a few reasons:
When will my points be awarded to my account?
For purchases made on Juliska.com, points will be awarded to your loyalty account within 30 minutes of your transaction.
Can I redeem a free product and use a promo code on the same purchase?
Yes! You can redeem a promo code as well as select a free product, if applicable. You will need at least one paid item in the cart to redeem the products.